Frequently Asked Questions

For each individual class purchase one person is permitted to attend an Online class. If two people wish to attend together then a fee of €7 per person will apply here. If you’ve got a group of three or more or if you need any further info on pricing please don’t hesitate to contact us here or call us on 01 8273040 and we’ll be glad to help.

If you wish to use credits from a 10 Live Online Classes package you’ve purchased please note that each person attending will use one credit. Each package contains 10 credits. If a second person wishes to attend the same class please e mail us the full name of the second attendee in advance of the class start time.

If you wish to use your private class Voucher toward any of our group Classes/Courses please e mail us at least 14 days in advance of the Class/Course that you wish to attend so that we can transfer credit for you. Please note just one credit transfer is permitted and the full value of the Private Voucher must be transferred. If the course you wish to transfer to is of a higher value than the Private Lesson Voucher then the balance must be paid before the transfer will be completed.

All of our Just Dance and Fitness online classes take place on Zoom and we will send out your Zoom Class invite on the day of your class. Once you make your payment three or more hours in advance of your class you’ll always get your invite in time.

Our Online areas will be accessible from 15 minutes before each class. We ask everyone to arrive at least 5 minutes early so that we can all start together and on time !

If you can clear a small area of about 2 metres x 2 metres you should be fine! If you have more then great ! Make sure you’re not standing too near near any sharp furniture ends and definitely not directly under any low lighting ! If you have one, open a window or use a fan for some ventilation and bring some water and a towel for yourself. Oh…. bring your sense of humor as well…… For Fun, For Fitness, For Life…its got to be Just Dance and Fitness !!

You can do your class with your video on or off, sometimes on and sometimes off or whichever way you choose ! We’ll still be here dancing with you all the way !

All of our courses run for six weeks, one hour per week ( Unless otherwise stated ). Moving between different course types is not permitted. Whilst you are going to have a much better learning experience by staying at the same venue for the duration of your course moving between the same course type in different venues is permitted provided:

• It is like for like with regard to the week of the course you would like to transfer to. For example,  You cannot transfer to week 3 in one venue if you have not completed week 2 in your usual venue. If you are due to do week two in a course you must transfer to a venue that is about to do week two. This is so that the learning experience is fun and optimised for everyone  in each course.
• The course level you wish to transfer to is the same as ( or lower than ) the course level that you have enrolled for in the same term.
• There is availability in the venue you wish to transfer to. You can check on this by e mailing us any day after the second night of any course you wish to transfer to.

It is not possible to use your course/class fee to do a mix of Studio based and Online Classes. Our studio based courses and Online classes are amongst the best value in Ireland and internationally and both have seperate fee structures.

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If you have made a purchase with us your booking will have come through to us and your name will be on a list at your chosen venue so just simply give your name when you arrive.

Please remember to arrive 30 minutes early. Thank you!

You don’t need any Pole Fitness experience to get started in our Beginners Pole Fitness courses!

For our Improvers level Pole Fitness courses you should have completed 12 weeks at beginners level Pole Fitness (either with us or elsewhere) and the most recent of these must have been within the last 3 months. If you are unsure we always recommend doing a refresher beginners level course and taking advice from your Instructor during the course.